Privacy Policy

1. Introduction

At Full Spectrum Consulting Pty Ltd (“Full Spectrum Consulting”, “we”, “us”, or “our”), we are committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Act 1988 (Cth), including the Australian Privacy Principles (“APPs”).

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through our website, recruitment activities, labour hire services, and business operations.

By using our website or engaging with our services, you consent to the collection and handling of your personal information as outlined in this policy.

2. What Personal Information We Collect

We may collect and hold personal information including:

Candidate Information

  • Full name
  • Contact details (phone number, email address, residential address)
  • Resume/CV
  • Employment history
  • Qualifications, licences, and certifications
  • Right to work documentation
  • Visa and work entitlement information
  • References and referee details
  • Police checks, medicals, drug and alcohol screening results (where permitted by law)
  • Payroll and banking details
  • Superannuation and tax file information
  • Availability and work preferences

Client Information

  • Business name
  • Contact person details
  • Billing information
  • Site and operational requirements
  • Workforce requirements and recruitment preferences

Website Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics information

3. How We Collect Personal Information

We collect personal information through:

  • Our website forms
  • Job applications
  • Interviews and recruitment processes
  • Telephone and email communications
  • Social media platforms
  • Referrals
  • Background checks and referees
  • Third-party job boards
  • Clients and business partners
  • Publicly available sources such as LinkedIn and professional networking platforms

Where reasonable and practical, we will collect information directly from you.

4. Why We Collect Personal Information

We collect personal information for purposes including:

Recruitment and Employment

  • Assessing suitability for employment opportunities
  • Conducting reference checks and screening
  • Matching candidates with clients
  • Managing labour hire placements
  • Payroll and workforce administration
  • Workplace health and safety compliance

Client Services

  • Providing recruitment and staffing services
  • Managing client relationships
  • Communicating regarding staffing requirements

Website and Marketing

  • Improving website functionality
  • Responding to enquiries
  • Sending relevant updates and marketing communications
  • Analytics and business improvement

5. Sensitive Information

We may collect sensitive information where reasonably necessary and permitted by law, including:

  • Health information
  • Criminal history checks
  • Drug and alcohol test results
  • WorkCover or fitness-for-work information

Sensitive information will only be collected with your consent or where otherwise authorised by law.

6. Disclosure of Personal Information

We may disclose personal information to:

  • Prospective and current clients
  • Payroll providers
  • Superannuation providers
  • Government authorities and regulators
  • Professional advisers
  • IT and cloud service providers
  • Background screening providers
  • Workers compensation insurers
  • Training and compliance providers

We may disclose information overseas where cloud-based systems or service providers are located outside Australia. Where this occurs, we take reasonable steps to ensure your information remains protected.

7. Data Security

We take reasonable steps to protect personal information from:

  • Misuse
  • Interference
  • Loss
  • Unauthorised access
  • Modification or disclosure

Security measures may include:

  • Secure databases
  • Password-protected systems
  • Restricted staff access
  • Secure cloud storage
  • Cybersecurity protections

8. Access and Correction

You may request access to personal information we hold about you and request corrections where necessary.

Requests should be made in writing to:

Privacy Officer
Full Spectrum Consulting Pty Ltd
Email: info@full-spectrum.com.au

We may require identity verification before releasing information.

9. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

  • Monitor website traffic
  • Improve user experience
  • Understand visitor behaviour

You can disable cookies through your browser settings, although this may affect website functionality.

10. Marketing Communications

We may send marketing communications regarding:

  • Job opportunities
  • Industry updates
  • Recruitment services
  • Company news

You may opt out of marketing communications at any time by using the unsubscribe function or contacting us directly.

11. Retention of Information

We retain personal information only as long as reasonably necessary for:

  • Recruitment purposes
  • Legal and compliance obligations
  • Business operations

Where information is no longer required, we take reasonable steps to securely destroy or de-identify it.

12. Complaints

If you believe we have breached your privacy obligations, please contact us in writing.

We will investigate complaints and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the:

Office of the Australian Information Commissioner

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Privacy Collection Statement

Collection of Personal Information

Full Spectrum Consulting Pty Ltd collects personal information to provide recruitment, labour hire, workforce management, and related services.

The personal information we collect may include:

  • Name and contact details
  • Employment history
  • Qualifications and licences
  • Identification documents
  • Payroll and banking information
  • Reference information
  • Medical, drug and alcohol, and police check information where required

We collect this information directly from you, from referees, clients, publicly available sources, and third-party providers where permitted.

Purpose of Collection

Your information is collected for purposes including:

  • Assessing your suitability for employment opportunities
  • Matching you with clients and roles
  • Conducting recruitment and compliance checks
  • Managing placements and payroll
  • Meeting legal and workplace obligations
  • Communicating with you about opportunities and services

Disclosure

Your information may be disclosed to:

  • Prospective and current clients
  • Payroll and superannuation providers
  • Background screening providers
  • Government agencies and regulators
  • Professional advisers and service providers

Some service providers may store data overseas.

Access and Correction

You may request access to or correction of your personal information by contacting:

Privacy Officer
Email: info@full-spectrum.com.au

Consent

By submitting your information to Full Spectrum Consulting Pty Ltd, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Collection Statement and our Privacy Policy.